The course “Everyone Sells” will provide you with extensive knowledge of the sales process.

This course is all about selling goods and services. You will learn different selling techniques, explore how relationships influence the selling process and how variables can help you to close the sale. We will have a close look at various ways of approaching the customer, and the most relevant techniques for asking the right questions. Furthermore, you will find out why people choose not to buy from you, and learn about the established model that will help you close a sale.

“Everyone sells” is designed for anyone involved in the sales process, from the front line to the more strategic levels. The course will not only introduce sales techniques to new sales personnel, but also provide seasoned professionals with a valuable opportunity to practice and assess their skills.

These are the most important topics of the course:

• What does a sale involve?
• Strategy of the sales process
• Selling tactics and techniques
• Closing the sale and upselling